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Workshops and Seminars
The EMPOWER
Fundamentals of Employee Management Workshop

Managing yourself and your staff for Optimum Performance
a Learning Intensive workshop that will
massively improve your performance as a manager.
The core purpose of management is to combine the different strengths, talents and abilities
of the members of the organisation and then to guide them in a direction
that will achieve the objectives of the organisation. In today's fast
changing world it is essential, for any organisation that wants to lead
the field, to ensure that all its members’ efforts are focussed on a
common goal.
It has often been said that "If you keep on doing what you've been doing you'll keep on
getting what you've been getting" Well that is no longer true. What
worked and was acceptable yesterday may well not work or be acceptable
today. Just to keep on getting what you've been getting you've got to
change what you've been doing. You have a responsibility to yourself to
constantly strive to improve your performance and service to ensure that
you meet the new demands placed upon you.
This Learning Intensive Workshop:
Shows you how to minimise conflict with effective management (The best time to solve a problem is before it happens)
Supply’s you with practical tools to resolve conflict when it breaks out.
Will give you the knowledge of Labour Law and Staff Management you need to keep your business functioning smoothly.
Comments from previous delegates
You remind me of Dr Leo Buscalia, very humorous and
well spoken . You accurately portray the balance between management and
employees. Mashilo Ranamane - Eagle Ottowa
The best workshop in this field that I have ever
attended. I had fun. Denise Keiser - HR Manager, C-TEC Industrial.
Highly informative, presented in a friendly relaxed
manner, extremely valuable to any business owner or manager. Louise Ford - Owner
- Think Creative.
WORKSHOP CONTENT
Every manager should be aware of the environment in which he/she operates.
When dealing with employees it is essential that you understand both the legal
and the business environment.
The task of a manager is complicated by the complex Labour Laws that govern
the employer/employee relationship. These laws confer rights and impose
obligations on both the employer and the employee and most problems in the
workplace occur when one party knowingly or unknowingly infringes the rights of
the other.
In order to master a process you have to understand it. The effective
management workshop is designed to give you the knowledge and understanding of
labour legislation and staff management necessary for you to implement effective
management systems.
The Manager And The Law
Why do we have legislation?
What legislation do we have to contend with?
The moral and legal responsibilities of the employer and the employee.
The Employment Process
Employee management starts with recruiting the right staff. Recruiting the
right staff starts with a detailed job description. You will learn an effective
system to minimise “recruitment regret”.
> Recruiting
> Job description - You cannot manage that which you cannot measure.
> Advertising – How to attract the right staff and what pitfalls to avoid.
> Selecting – Getting the best candidate on board with out falling foul of
the Law
> Employment Contracts - Why you should have them. How, and when, to use
them.
> Indefinite
> Fixed
> Job Specific
> Independent Contractor
The Management Process
A manager’s job is to get things done, not necessarily to do them. The
ability to inspire other people to achieve the objectives of the organisation is
the sign of a good manager.
> Employee records - What records should you keep and why.
> Communication – Overcoming the “Barriers to Communication”.
> Delegation – Maximise the potential of the team. How to give instructions.
> Performance Evaluation - Tracking and measuring your employee’s progress.
> Grievances – How to implement an effective dispute resolution process.
> Discipline – How to apply and enforce your rules and regulations, without
falling foul of the law. Legislation places great emphasis on Procedural and
Substantive fairness in disciplinary matters. The workshop gives delegates the
knowledge necessary to implement effective, fair and legal disciplinary
procedures in the work place.
The workshop is designed to have a logical flow with each section being
reinforced by the previous sections. This is a very practical and interactive
process with many practical exercises that reinforce the principles learned. I
am sure that you have often heard and used the phrase "Knowledge is power" well
that is not necessarily true I prefer the following statement.
Correct, Relevant Knowledge Is Useful
Correct, Relevant Knowledge Correctly Applied Is Power
But Understanding! Understanding Is Freedom!
Effective management is not a science, it is merely a sequence of logical
steps. If you follow the steps and apply the principles laid out in this
workshop you will be well on your way to becoming an effective manager. We can
give you the knowledge but only you can decide to apply it. If you apply this
knowledge with a sense of humour, patience, understanding, flexibility and above
all a sense of reasonableness and fair play, then you will be a super manager.
The Corporate Healer's
Fundamentals of Employee Management Workshop