Feedback From Delegates

Feedback EMPOWER Workshop

SAPS DELEGATES

QUALITY OF PRESENTATION

85.43% of the delegates rated the presentation as very good

14.57% of the delegates rated the presentation as good

0% of the delegates rated the presentation as poor

The delegates gave the presentation an overall rating of 87.5%

ABILITY & SKILL OF PRESENTERS

87.34% of the delegates rated the presenters as enthusiastic

12.66% of the delegates rated the presenters as fair

0% of the delegates rated the presenters as boring

The delegates gave the presenters an overall rating of 90.7%

EDUCATIONAL VALUE

75.32% of the delegates rated the educational value of the workshop as Very good

24.68 of the delegates rated the educational value of the workshop as Good

0% of the delegates rated the educational value of the workshop as Poor

The delegates gave the educational value of the workshop an overall rating of 87%

RELEVANCE TO WORK SITUATION

81.25% rated the relevance of the workshop to the work situation as very good

16.25% rated the relevance of the workshop to the work situation as good

2.5% rated the relevance of the workshop to the work situation as poor

The overall rating of the relevance of the workshop to the work situation was 81.4%

WILL IT IMPROVE SERVICE DELIVERY

83.12% felt that the workshop would improve service delivery very much

15.58% felt that their would be some improvement to service delivery

1.3% felt that their would be no improvement to service delivery

GENERAL COMMENTS & OVERALL RATING

86.49 of the delegates rated the workshop as very good

13.51 of the delegates rated the workshop as good

0% of the delegates rated the workshop as poor

The delegates gave the workshop an overall rating of 87.9%

WOULD YOU RECOMMEND THIS WORKSHOP TO OTHERS

100% of the delegates said that they would recommend this workshop to others.

Comments

very satisfactory – 100% I wish we could empower ourselves with this every month – The presentation was absolutely impressive – It was 100% good – Was presented very well – It give us the confidence to deal with the community – The presentation is powerful, full of humour & laughter – Well presented and all issues clear – The aim of the course was clearly defined and a lot has been gained.

Very enthusiastic & explained everything thoroughly – The presenter is excellent, he really knows his job – The presenter has lots of energy and we learned a lot from him – The skill of the presenter was drawing the listeners attention – Congratulations, you are the most energetic person I have seen – Very clear and straight forward – It shows that he has prepared for the workshop, he knows what's what – Highly knowledgeable, really made a difference to the way that I will look at things

I must change bad attitude toward the client and provide better service and treat client with dignity and respect – Completely about Batho Pele principles – It is great I learn a lot – I learn so many things like, attitude toward my client, how to communicate with my customer, respect, responsibility etc – I now know what to expect from my day to day duties and it has uplifted my morale a lot – Most of all I how to control my attitude and how my behaviour affects others – Learned very much about the way my actions influence the people around me – Much emphasis on attitude problems is the most important tool of this course – To be responsible for my life and to control my attitude

I just learned that I made a right decision by choosing SAPS – This workshop makes me to feel that I am a Police officer – It addresses all aspects of SAPS duties – I have learned that even when it is hard my clients always come first – It is relevant because it empower us in our daily life – This workshop makes you love your work – It changes your whole attitude toward your clients

Yes, I will love my job more than before – Yes, it's going to bring changes – Service delivery will improve if I apply what I have learned – Yes, very much because attitude and behaviour are important for service delivery – I learned how to attend my client and to satisfy them

This workshop should be given to the top management as well – This workshop motivated me – This workshop should be held every year for stress free purposes – The workshop was excellent – Please keep it up – I gained too much – I would like to come again – I was blank now I am open – The same workshop has to be given to all members of the SAPS – I have learned a lot which I will practice in my organisation – It was an interesting workshop and I wish I can come again soon – The content of this workshop was explained to me completely – The workshop was so important for the future – Very informative workshop I learned a lot – It refresh our minds to what we knew and to gain what we were not aware of – It has taught me to take charge of my life and to take decisions and act positively to reach the goals of the organisation.

They will gain knowledge so as to make a positive change towards their work – All police officers must change their negative attitude and start to work together – Each and every person who work a CSC must get this information – So that they can be encouraged like I was – Because we as Police officials work with the community and we need to know how to handle them – You will learn to cope even if the situation is difficult – Because the workshop has meaning – Because it is empowering – It will improve service delivery – So that they can get the right information about how to help the complainants – It will enhance everyone with self empowerment skills

To live your best life be true to the YOU, that you want to be.

Live with passion. Change your life from making a living to making a difference.

Live up to the reputation that you want to have.